Technical professionals are defined by what they create. Samsung has the risk-taking corporate culture, strategic R&D investments, and global know-how to imagine, develop, and market products that lead the industry. Samsung’s Customer Experience Lab, located in Mountain View, California, is currently recruiting world-class researchers who share our “Innovation through passion” philosophy and thrive in a fast-paced, results-driven environment. The candidate will be a part of an innovative, user-centered approach to user experience design that will drive improvements in the architecture, usability, and design of Samsung software and products. Ready to re-imagine yourself? Imagine who you can become at Samsung.
We are looking for a User Experience Researcher who is passionate about delivering leading-edge interactive entertainment experiences on TV and in-home consumer electronics to join our product design team. UX researchers independently plan, design, and execute end-to-end research agendas from concept generation through product release. The ideal candidate will have a proven track record generating user insights, translating insights into feature requirements, conducting rigorous evaluations, and communicating findings to stakeholders. You would analyze large-scale event-based usage data from our consumer products in customer’s homes. You would work with qualitative user experience researchers to maintain a complete picture of how our consumer products are used. You would also conduct large scale A/B testing with our products to compare alternative user experience designs on product usage. In this position, you would work effectively with designers, program managers, and hardware and software engineers in a highly collaborative environment. This position demands an individual that is organized, detail-oriented, and results-driven. Strategic thinking and creativity are critical attributes. Highly polished visual and verbal presentation skills are a must.
Experience planning end-to-end research strategy aligned with product planning, design, and development cycles
Experience with advanced methods for exploring consumer behaviors and characteristics (Multidimensional Scaling, Factor Analysis, Regression Analysis, Machine Learning, etc.)
Samsung Research America is an Equal Opportunity Employer